Privacy Policy

Last Updated:

GDPR Compliant

At Exclusive Market, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you create an account, we collect:

  • Full name and contact details
  • Date of birth and identification documents
  • Tax identification numbers
  • Financial and payment information

Technical Data

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and tracking technologies

How We Use Information

Service Provision

We use your information to:

  • Provide and maintain our services
  • Process transactions and verify identity
  • Communicate with you
  • Improve our products and services

Legal Compliance

We process data to:

  • Comply with KYC and AML regulations
  • Prevent fraud and illegal activities
  • Meet tax reporting obligations
  • Respond to legal requests

Data Sharing

Third-Party Services

We may share data with:

  • Payment processors and banking partners
  • Regulatory and government authorities
  • Service providers and business partners
  • Professional advisors

International Transfers

Your data may be transferred to:

  • Our global offices
  • Cloud service providers
  • Partners in other jurisdictions

We ensure adequate safeguards for all transfers.

Detailed Privacy Information

We implement robust security measures to protect your data:

  • Encryption of sensitive data in transit and at rest
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Employee training on data protection
  • Secure data centers with physical protections

Despite our measures, no system is 100% secure. Please protect your login credentials.

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict or object to processing of your data
  • Data portability in a machine-readable format
  • Withdraw consent where processing is consent-based

To exercise these rights, please contact our Data Protection Officer at dpo@thexclusivemarket.com.

We use cookies and similar technologies to:

  • Authenticate users and secure our platform
  • Remember user preferences and settings
  • Analyze site usage and improve performance
  • Deliver targeted marketing (with consent)

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

Types of Cookies We Use:

  • Essential: Necessary for core functionality
  • Performance: Help us understand usage patterns
  • Functional: Remember your preferences
  • Marketing: Used for advertising (opt-in required)

We retain personal data only as long as necessary for:

  • Providing services to you
  • Complying with legal obligations (typically 5-7 years for financial records)
  • Resolving disputes and enforcing agreements
  • Legitimate business purposes

After the retention period, we securely delete or anonymize your data.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes through email or platform notifications. Your continued use of our services after changes constitutes acceptance.

Contact Our Data Protection Officer

For privacy-related inquiries or requests:

  • Email: dpo@thexclusivemarket.com
  • Address: Data Protection Officer, Exclusive Market, 128 Queen Victoria St, London EC4V 4BJ, UK